FAQ2018-09-02T21:54:33+10:00

FAQ
CALL US IF YOU
NEED MORE INFO

Do you offer wholesale pricing?2018-08-27T11:00:12+10:00

We can offer wholesale pricing on all of our offerings to business, cafes etc…. Feel free to contact us to discuss this further, or to set up a wholesale account.

Click Here to send us a message.

What payment methods do you accept?2018-08-27T10:58:18+10:00

We accept payment via Paypal which also securely accepts all major credit cards and you do not need a PayPal account to process payment.

If there is another method of payment you require, please contact us so we can make further arrangements.

What shipping methods do you use?2018-08-27T09:38:11+10:00

We use Australia Post Express Post for delivery of our coffee within Australia. This service offers online tracking and will be delivered in an excellent time frame. Once an order is placed and is dispatched for delivery, you will be contacted and provided with all the required tracking information so you can keep a close eye on your order.

Do you ship internationally?2018-08-27T09:37:01+10:00

Yes we do. For all international orders, please contact us to place your order and for shipping options.

How much does delivery cost?2018-08-27T09:35:53+10:00

Shipping options (Australia only):

  • Buy 2 or more bags to qualify for free shipping.

 

1080 Grind GEM Blend:

1kg = $15.00 express.

2kg = Free express

3kg= Free express

4kg = Free express

 

1080 Grind GEM and Sleepy Eagle Blends:

250g = $10.00 express

500g = Free express

750g = Free express

 

Orders for 5kg or more, please contact us for discounted pricing.

We also offer a subscription option – see here for details.

For all international orders, please contact us for shipping options.

How long does delivery take?2018-08-27T09:34:34+10:00

We post all orders via Australia Post Express Post and will be sent out the following day after Roasting.

Delivery within Australia is usually within 2-4 business days.

Is your packaging recyclable?2018-08-27T09:34:01+10:00

All of our coffee is personally hand packed into Earth Bags made from recycled paper and have a corn based, 100% natural bio film that is a renewable resource, and most importantly, they are compostable. (Please remove tin tie at top of bag and place in your recycling bin before composting).

Where do your coffee beans come from?2018-08-27T09:29:25+10:00

All of our coffee beans are sustainably sourced from Guatemala, Ethiopia, Mexico and Brazil to bring forward our signature blends.

The mixture of altitudes our beans are grown in bring forward a well balanced combination of flavours and a smooth cupping experience.

If you can’t find the info you need, just call or email us our friendly staff are always happy to help.  Get in touch HERE!

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